I am a Senior Specialist: Fintech at the Financial Sector Conduct Authority (FSCA), South Africa's market conduct regulator. My work sits where new financial technology meets consumer protection. I lead research and policy development on artificial intelligence, open finance, decentralised finance and supervisory technology, turning fast-moving developments into frameworks a regulator can apply.
Within the Intergovernmental Fintech Working Group (IFWG), I co-chair the Artificial Intelligence Working Group, serve as Deputy Chair of the Open Finance Integration Working Group, and co-lead the Regulatory Guidance Unit, which answers questions from financial innovators. I also co-authored the joint FSCA and Prudential Authority study on AI in the South African financial sector, which the Financial Stability Board cited in its consultation on sound practices for responsible AI adoption.
Internationally, I am a member of the IAIS Digital Innovation Working Group and co-authored its Application Paper on the Supervision of AI. I teach on the Cambridge Centre for Alternative Finance's AI in Financial Services for Public Authorities programme and sit on the council of its Women Regulators Network.
I started my career at the Central Bank of Eswatini, where I worked in financial stability and in 2018 set up the bank's first Fintech Unit and its regulatory sandbox guidelines. I later trained central bankers and regulators across the SADC region on digital financial inclusion at Digital Frontiers Institute, after research work at Cenfri. In 2022, Africa Shapers named me among 60 African Women Experts in Fintech. I hold economics degrees from the University of Pretoria and am completing an MPhil in Financial Technology at the University of Cape Town.
On this site I write about what these technologies mean for ordinary financial customers, and build interactive explainers that let you test the ideas yourself.
Download my comprehensive Curriculum Vitae to review my detailed professional history, academic background, and industry contributions.
Nolwazi Hlophe CV.pdfSenior Fintech Specialist at FSCA South Africa, leading research on AI, Open Finance, and DeFi market conduct.
Established the CBE Intelligence Hub and defined guidelines for the Regulatory Sandbox at the Central Bank of Eswatini.
Learning Facilitator at 2U for Economics courses and recognized as one of the 60 African Women Experts in Fintech.
I am always open to discussing research collaborations, speaking engagements, or advisory roles in the fintech space.